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Akshaya Patra features in Wharton

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Akshaya Patra: Improving Education, One Meal at a Time

Published: February 25, 2010 in India Knowledge@Wharton

Each school day, more than a million children in 6,500 schools across seven Indian states eagerly await the vehicle that brings their midday meal. For many of them, the food provided by the Bangalore-based Akshaya Patra Foundation is their first, and perhaps only, meal of the day. The promise of an ample hot lunch brings them to school regularly. The foundation’s hope is that the nutrition helps them think clearly once they are there.

“Our program is not just about providing food,” says Madhu Pandit Das, chairman of the Akshaya Patra Foundation. “It is about providing opportunities for children from economically challenged backgrounds to get a good education and thereby realize their true potential.” Akshaya Patra is the world’s largest non-governmental organization (NGO) school meal program, according to the Limca Book of Records.

An estimated 45 million children do not attend school in India because they have to fend for themselves and their families. They typically end up with menial jobs. Without education, they remain in poverty. Many underprivileged children who do attend school remain impoverished because hunger and malnutrition prevent them from learning well. “We want to break this vicious cycle,” says the foundation’s vice chairman, Chanchalapati Das. “Our vision is that no child in India shall be deprived of education because of hunger.”

Having crossed the one million milestone last year, Akshaya Patra is working toward its next goal: to reach five million underprivileged children by 2020. But Madhu Pandit also envisions a larger social role. “We want to develop Akshaya Patra as a platform that other NGOs and social entrepreneurs can adopt and replicate.” He and Chanchalapati, engineers by education, are also full-time missionaries at the International Society for Krishna Consciousness (ISKCON), a Krishna temple in Bangalore.
In a congratulatory letter in November 2008, U.S. President Barack Obama noted that in just a few years, Akshaya Patra had become the single largest feeding program in the world. “Your example of using advanced technologies in central kitchens … is an imaginative approach that has the potential to serve as a model for other countries,” he wrote.

Compared with other NGOs that struggle to survive, how has Akshaya Patra managed to reach so many? According to S. Nayana Tara, professor of public systems at the Indian Institute of Management, Bangalore, the foundation’s “management and operating model, the quality and delivery of services, and the commitment of the team are all key differentiators.” To reach its next goal of reaching five million children “and to become a role model, it needs to continue to build on all these fronts. It has to be a very well-orchestrated program.” Nayana Tara, who has conducted impact studies on the program, adds that in moving ahead, Akshaya Patra needs to pay special attention to capacity-building at all levels by bringing in professionals with different strengths. And it needs to put robust measures of service quality in place.

Says Devi Shetty, a cardiac surgeon who is founder of the Bangalore-based heart hospital Narayana Hrudayalaya: “[Akshaya Patra’s] biggest strength is that they are very conscious of every penny that is spent and they spend it extremely judiciously. They are fulfilling a great social need.” Shetty, whose hospital has made quality cardiac care widely affordable, points out that Akshaya Patra is run like a business, even though there is no profit motive. Shetty is a member of Akshaya Patra’s board of advisers.

Akshaya Patra — which in Sanskrit means the “inexhaustible vessel” — began in 2000 as a small initiative of ISKCON-Bangalore. The temple cooks meals — called prasadam — for thousands of devotees on a daily basis. Mohandas Pai, director at software giant Infosys Technologies, suggested to Madhu Pandit, chairman of ISKCON, that the temple take on the responsibility of feeding underprivileged children in nearby schools. Pai, who later became a program trustee, offered to bear part of the cost personally. Madhu Pandit agreed and the temple started cooking and distributing food to 1,500 students across five schools in the city. Word of mouth soon led to requests pouring in from other schools.

A year later, to avoid religious overtones, Akshaya Patra registered as an independent and secular charitable trust. In 2003, the government of Karnataka started its own midday meal in line with a Supreme Court decree that such programs be implemented by all state governments. The Karnataka government invited NGOs to become implementing partners and Akshaya Patra responded. It now partners with seven state governments.

Funding Requirements

While most other NGOs fit their infrastructure and meal costs within the state government funding, Akshaya Patra’s state government funding accounts for about half of meal costs. Akshaya Patra raises the rest from institutions such as ISKCON, its trustees, corporations and individual donors.

The cost difference, Madhu Pandit says, is because of the superior quality and unlimited quantity of the Akshaya Patra meal. The meal typically includes rice or chapattis (wheat pancakes), sambar (a vegetable- and lentil-based gravy dish) or dal (a lentil-based dish) and curd, and contains 550 calories. Nayana Tara says that “what the government provides by way of a midday meal is at best a snack of sorts. Akshaya Patra, on the other hand, gives a complete, wholesome and unlimited meal.” Third-party studies have documented the positive impact of Akshaya Patra meals by way of increased enrollment, better student health and improved academic performance.

“In the last financial year [2008-2009], the average cost of an Akshaya Patra meal was Rs. 4.68 (US$0.10), of which the government funded around Rs. 2.64. This means that to feed one million children, we needed donations of around Rs 20 lakh (US$43,000) per school day. Since then, the costs have gone up further,” Chanchalapati says. Akshaya Patra has also spent more than Rs. 60 crore (US$12.9 million) in setting up its kitchens. The kitchens are core to the program’s operations, and to its success. Unlike in most other midday meal programs, where the cooking takes place at the school or in small set-ups, Akshaya Patra’s kitchens are highly automated and centralized to allow for scale. This minimizes manual handling and ensures high standards of hygiene.

Akshaya Patra has 14 such kitchens, most of which are designed to prepare 50,000 or 100,000 meals per day. Two of its biggest — in Hubli and Bellary (both in Karnataka) — can cook 250,000 meals per day. Each Akshaya Patra kitchen is headed by two full-time ISKCON missionaries and typically has 150 to 300 employees. The kitchens open at 2:30 a.m. and cooking starts at 3:00 a.m. The first vehicle carrying food rolls out at 5:30 a.m. It typically takes about five hours to cook 100,000 Akshaya Patra meals. “Our centralized kitchen model leverages technology and innovations to maximize operational and cost efficiencies,” says program director Chitranga Chaitanya Das, who is also a full-time missionary at ISKCON and an engineer.

For instance, Akshaya Patra uses customized industrial steam generators and specifically designed vegetable cutting machines that can process hundreds of kilograms of vegetables per hour. It has imported a Blagdon Pump (typically used in chocolate processing for pumping liquid chocolate) from the United Kingdom and is using it to pump out excess water while cooking rice. In locations where, in keeping with local preferences, the meals include chapattis, Akshaya Patra uses customized machines that can prepare up to 40,000 per hour.

One of Akshaya Patra’s most striking innovations is its three-tier kitchens based on gravity flow. In these kitchens, the cleaned rice, which is kept in a silo on the ground floor, is first lifted into a smaller silo on the third floor via bucket elevators. The rice is then dropped to the second floor through a computer-controlled flow valve. The washing of the rice and lentils and the cutting of vegetables is done on the second floor. These are then dropped through a number of stainless steel chutes to vessels on the first floor where the cooking is done. The cooked food is similarly dropped to the ground floor, where it is packed into airtight stainless steel containers and loaded into custom-designed grid vehicles. At present, Akshaya Patra has three such gravity kitchens — one each in Bangalore, Hubli and Bellary. For its innovative use of technology to benefit humanity, it won the Tech Award Laureate 2009 from the San Jose, California-based Tech Museum.

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Stories of Volunteers

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As part of their CSR activities, Microsoft sponsors a week long programme called The Giving Campaign to encourage employee participation.  As part of this, a group of volunteers visited the Akshaya Patra kitchen in Pathancheruvu, Andhra Pradesh, on 24 November 2011.  Some of them have reverted with vignettes of their experience at the kitchen and the schools thereafter.  We publish a few extracts below:

“It was a great experience visiting Akshaya Patra at Pathancheruvu and serving Mid-day Meals to the children of Zilla Parishad School in Shivanagar.  It gave me an insight into the great work that Akhaya Patra does as an organization by providing mid-day meals to under privileged children.

The Zilla Parishad School has three sections (lower, middle and upper primary) and provides education to around 350 students. The Giving Campaign gave me an opportunity to spend time with the children, know their world, bring smiles to their faces and play with them. Serving food to them gave me immense inner satisfaction.

After serving them meals we had an interactive session with them which helped us to understand their aspirations. Some wanted to become doctors, while others wished to be engineers, policemen or teachers. Spending time with them brought back our own childhoods to us.   We left determined that it is our responsibility to give back to society and help at least a few students achieve their dreams.”

Nehali Sahu

I am coordinating the Giving Campaign for the second year and when I started working for this programme, I was confident that I do not need to search for volunteers. I was right! We had them in abundance because serving food to children was so appealing. We received all the required support from the Giving Core team, and on November 24, 2011 we undertook our journey to the kitchen where we witnessed the most hygienic way of preparing and packing food.

Click here to view the photo gallery.

We also visited three nearby schools which had a combined strength of about 400 kids. They are among the 37,500 children who benefit from this programme every day.  Very often we do not understand the importance of food and how it is interlinked with education. After spending a day with the children I am able to understand that no child can study if s/he is hungry.

We ensured that all volunteers spent some quality time after serving food either through interactions with the kids or by engaging them in some sports activity.  Most of the volunteers said that this event was the most memorable event they had in a long time. I hope they will continue and strive to make a difference to society.”

Raghu Nandan Pyapili, Application Engineer, MSIT-India

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