Doing what needs to be done


“We do all the work that needs to be taken care of,” says Narayana Murthy of his responsibilities in the kitchen. “Everyone supports everyone else and we do what needs to be done.”

After helping with the actual cooking process, where his work involves rice cleaning, supervising steaming cauldrons of boiling rice and vegetable preparation, Narayana is busy loading steel containers packed with hot meals into waiting food vans. Feedback taken from schools every day tells him exactly how many containers need to be packed in each vehicle.

An hour later and he has changed from the rich blue kitchen uniform to the khaki brown outfit of a driver. All the food vans are neatly packed and ready for delivery.

There are five routes covering all the schools that Akshaya Patra reaches out to in Mysore.* Each one comprises of approximately 14 to 15 schools. The route that Narayana will drive has 14 schools. “We’ve mapped out the schools for each route. The steel containers are packed in the order that the schools are located on a route,” he explains.

On the lid of every container is the route number itself, followed by each school’s assigned number for the route. This numbering system makes it easier for them to keep track of every school’s requirements.

“We always know exactly how much food each school asked for. Once we make the delivery, we also ask the teachers what they may need for the following day. This feedback is then given to the supervisors so that there is never any shortage at any school.”

*As of February 2011

The author arjun

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